I applied online. The process took 6 weeks. I interviewed at TTEC (Tampa, FL) in Aug 2016
Interview
I am very glad I made it through this difficult and challenging process, and I am happy to be working for TeleTech. The working environment is a much more supportive and positive experience than the path to get here. I work remotely from my home office and the overall value of this job is immeasurable for me.
1.) There was no actual "personal" interview, but was more like a "casting call".
2.) The first interview was with a group of more than 30 applicants.
3.) All subsequent interviews were as a group.
4.) The company and the position are both demanding, and they only want the best candidates.
5.) Their hiring/training process absolutely allows only the best to move forward at each step.
6.) The application process was complicated, vague and confusing.
7.) You must take/pass a customer service knowledge and skills test during the application process.
8.) You must take/pass a technology skills test during the application process.
9.) There are specific hardware/software requirements when using your personal computer for work.
10.) It took weeks to get the offer letter.
11.) They hire most people who get through their frustrating application process.
12.) They have to hire more candidates than they need because most will quit during training.
13.) The training is very good, but difficult because it is so fast-paced.
14.) Our team started training with 30+ people and only 11 completed the 3 weeks of training.
In summary, I believe TeleTech@Home uses the application/hire/training process as the INTERVIEW. If you make it, it proves you are very good and they want you, and you will probably be successful.
Interview questions [3]
Question 1
Do you meet the hardware/software requirements as stated during the application process?
La verdad la entrevista fue rapida, si el mismo dia tienen la respuesta si entraste o no, yo la verdad el mismo dia que fui con mi cv y me hicieron los examenes de ingles ya me tenian aprobado, yo me tarde un poco mas porque habia oferta en la campaña de Doordash y acepte esperar una respuesta
Interview questions [1]
Question 1
¿tienes experiencia? (no necesaria)
¿algun medicamento o droga que consumas?
On Point well executed, trained Recruiters they are very knowledgeable with the criteria they are looking for an agent. focuses on behavior (Past behavior) to determine how you deal with difficult task
Interview questions [1]
Question 1
Difficult Situation that you have to deal with and how did you manage it
Group interview, zoom information session about position and salary, if you decide to continue then there is a 2nd interview in another zoom room. After the 2nd interview, an offer is made to accept or decline.