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      Tableau Software

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      Technical Support Engineer Interview

      18 Dec 2017
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Tableau Software (Austin, TX)

      Interview

      Referred via existing employee; the overall process took about a month and consisted of a phone screen, email test and final in-person interview with a variety of individuals over the course of 3 separate meetings in one morning. Both the phone screen and email test went flawlessly; meeting the group of individuals conducting the interview is where things immediately fell apart. I was initially left and forgotten for almost a full 30 minutes in an empty conference room, as apparently, the first interviewer forgot I was there that day. This misstep resulted in a series of quick and uncomfortable sessions (because the initial interviewer burned most of their interview time which resulted in everyone else each arriving while the previous interview section was still ongoing) of 8 different people asking a battery of questions from cultural fit/personality to technical aptitude. While the cultural fit/personality test went ok, as that interviewer was the most experienced of the bunch; every other portion of the interview seemed unfocused and irrelevant to the job I was interviewing. Even the manager interview I was subjected too felt strange and almost nonchalant; as if nobody (including the management) cared to be there. The technical test was significant alone for how very strange and unrelated to the subject matter I would be employed for which only contributed to the disjointed, wacky feel of the whole event. In fact, the technical test involved a single interviewer who appeared to have a general dislike of people due to their abrasive demeanor. To top off the three-ring circus the in-person interview turned out to be, I was promised a phone call by the end of the week and never heard back from them until I received an automated survey from Tableau's career portal when they closed out my initial application. I later learned from the employee who referred me they ended up going with a different candidate and couldn't be bothered to contact me to let me know. Overall, I would say unless you're desperate or are applying for a more significant position within the company (except perhaps management), other employers are available in Austin that won't waste your time, forget why they are interviewing you in the first place and treat you with such a degree of disrespect that Tableau seems to have a knack for.

      Interview questions [1]

      Question 1

      Technical questions were completely unrelated such as "Describe system architecture for x OS" when I was being hired for Y OS specifically.
      Answer question
      3

      Other Technical Support Engineer interview reviews for Tableau Software

      Technical Support Engineer Interview

      9 May 2023
      Anonymous interview candidate
      Singapore
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Tableau Software (Singapore)

      Interview

      HR round, best question about past experiance Technical skills -- Network / Https / SQL / Linux Hiring manager-asked questions about how to reslove issues with a specific situation ..................

      Interview questions [1]

      Question 1

      LInux /Network /SQL https Troubleshooting skills
      Answer question

      Technical Support Engineer Interview

      13 Jan 2021
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Tableau Software

      Interview

      takes half a day. When you tell them something they don't understand (example in networking) you might risk them turning very cold. This was confirmed by other applicants too This is a few years back. Very unfriendly at times.

      Interview questions [1]

      Question 1

      I don't remember as it is a few years back
      1 Answer

      Technical Support Engineer Interview

      7 Jan 2020
      Anonymous interview candidate
      Seattle, WA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Tableau Software (Seattle, WA) in Nov 2019

      Interview

      Started with a phone screen covering basic technical troubleshooting skills and terminology. Once brought in for the onsite interview loop, it consisted of two hour-long technical sessions. One was an interactive scenario with an interviewer that focused on your troubleshooting thought process. The second was a written survey asking general technical definitions and questions on a range of topics, from databases to operating systems to networking. Afterward there was a half-hour interview with a manager that focused more on soft skills and your work history. Overall I recommend taking time to brush up on technical concepts before coming in, just to cover all your bases.

      Interview questions [1]

      Question 1

      Person A is experiencing X symptoms with Y system. How would you go about troubleshooting the source of the problem?
      2 Answers

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