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      Tableau Software

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      Customer Success Interview

      29 Jan 2016
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tableau Software (Austin, TX) in Jan 2016

      Interview

      I went in on a Customer Success interview day. They had a dozen applicants spread out every 30 minutes and kept to a super strict schedule, I was impressed by that alone. I spent 30 minute with a recruiter, followed by a customer success manager, then a manager and then a director. 4 different people, 30 minutes each asking a page or two of questions. I was emailed 2 days later (fri) that they wanted to schedule a demo. This was then scheduled for that Mon. I went into the office a did a presentation as if I was already a Tableau employee for a company that is interested in using Tableau. They understand you aren't an expert and just want to see how you handle questions and learning their software. They called my references and sent them email questionnaires (my contacts told me when they each got one). On thurs I got a call with official offer, I accepted the next day!

      Interview questions [1]

      Question 1

      They were all standard questions. Why are you changing jobs? Who has challenged you? Name someone that has coached you, professionally? Give an example of a time of high stress at work, how did you handle it?
      Answer question

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