I applied online. The process took 3 weeks. I interviewed at UPS (San Antonio, TX) in Dec 2012
Interview
I first received a phone call asking me a few normal prescreening phone calls. Why I chose UPS. What sales experience do I have and if I was willing to relocate. Afterward I was instructed to take a quick (45min) screen exam online. It was to test see how you would deal with customers and what you do in different situations. After I finished the test I was called a couple days later and scheduled a web cam/panel interview. The interview consisted of the normal "describe a time when..." questions. 1) When you didn't get along with a coworker and how did you deal with the situation. 2) When a customer was not happy with a product you sold them and how did you deal with it...and so on.
Interview questions [1]
Question 1
None. They are pretty easy questions if you take time to think about your past experiences.
I filled out the application online. Then received the email about a week later to schedule the for the interview with a hiring manager. Interviewed within 2 weeks via Zoom.
Panel interview with a supervisor and HR. Very basic questions. Be professional and have good questions to ask, and you should be fine. You'll be surprised with some of the people they let through the interview process if you make it through the other side.
Interview questions [1]
Question 1
Describe a challenge you had to overcome while working with a team.
The Interview was pretty basic, they asked me about my previous experience on sales. They are not looking for you to be an expert but at least some experience. They also asked me about my education.
Interview questions [1]
Question 1
What's a problem you have experiences in your previous job and how do you solve it?