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      Uber

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      Community Support Representative Interview

      17 Aug 2016
      Anonymous employee
      Chicago, IL

      Other Community Support Representative interview reviews for Uber

      Community Support Representative Interview

      14 Jan 2025
      Anonymous employee
      Limerick, Limerick
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 6 days. I interviewed at Uber (Chicago, IL) in Aug 2016

      Interview

      I applied 8/11 at 8:30am through Indeed and two hours later I received a phone call asking if I was interested in the position and was told a little bit about what the job entailed, I told her I was still interested and then she proceeded to tell me that there was a creative exercise that I had to complete and return within 24 hours, the assignment was basically "what would you do" scenarios but you had to have your response written in email form, there were 4 sections and it was a little tough but if you refer to the legal section on the Uber website you'll be fine, I completed the assignment and sent it back on 8/12 and I was moved to next step which was a phone interview, where she asked about my background in Customer Service which is pretty much everything I've done professionally and more WWYD questions. After the interview she said she would send my assignment and my answers to her questions over to HR and they would decide wether or not I would move on to the next phase which was the on-site F2F interview, I heard back from her on 8/16 (yesterday) and I was invited for an on-site interview. So the interview was today 8/17 and it was more of a conversation between friends because the interviewers were really cool and got to know me and what I'm about, they aslo asked me more WWYD scenario questions more in line with what they've dealt with recently. After the F2F I was told I would hear back soon and I received my offer today a couple hours after the interview. The entire process took 6 days

      Interview questions [3]

      Question 1

      Why Uber?
      Answer question

      Question 2

      How would you respond to rider who said his driver was drunk and his car reeked of beer? How would you handle this same situation if the driver called in and said it wasn't him that was drinking but that riders before had waste a ton of beer in his car
      Answer question

      Question 3

      What makes you a good fit for this position, how would you stand out?
      1 Answer
      10
      Average interview

      Application

      I interviewed at Uber (Limerick, Limerick)

      Interview

      There were two interviews with senior management and they were very nice and the questions were not overly difficult. The whole process took around 2 weeks so it was quite quick.

      Interview questions [1]

      Question 1

      Describe your customer support experience
      1 Answer
      1

      Community Support Representative Interview

      30 Nov 2021
      Anonymous interview candidate
      Limerick, Limerick
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Uber (Limerick, Limerick) in Nov 2021

      Interview

      The two ladies talked about the company and the roles. They asked about five questions in total. Mainly cv questions and times I overcame obstacles. Uber never came back to me with their decision which sucks as they told me I would hear back early the next week but I was waiting all week and nothing. It wouldnt have been hard for them to send on an email, especially as they contacted me for the interview in the first place. I wont be applying or recommending them in the future.

      Interview questions [1]

      Question 1

      tell me about yourself time I overcame a challenge time I went above and beyond what I would do differently if I started over in my last job why I want to work for uber
      Answer question
      2

      Community Support Representative Interview

      17 Sept 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Uber in Aug 2019

      Interview

      Applied online, the process took around week and it was all online. First interview with recrutier (30 minutes), next Creative exercise (5 question, 1 hour to answer) and after that interview with Team Leader (30 minutes) .

      Interview questions [3]

      Question 1

      Why Uber, why You?
      Answer question

      Question 2

      What is your motivation at work?
      Answer question

      Question 3

      A specific driver / passenger problems and the question how I will deal with it?
      Answer question
      2