Uber Reviews

3.7

65% would recommend to a friend

(16,283 total reviews)
avatar

Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
5 Jul 2026

New and already disappointed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like that the customer can tip more after

Cons

The app is a hot mess- it's extremely hard to navigate and if you need support as a driver- good luck! I have honestly never used something this bad and I have worked as a delivery driver for many companies. Also, they don't fully explain what photos (I get asked literally every time I make food runs) are and are not shared, they don't supply food bags- they expect you to buy them which is absurd.

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Glassdoor has 36,007 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.