Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      WTW

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: WTW reviews | WTW jobs | WTW salaries | WTW benefits | WTW conversations
      WTW interviewsWTW Benefits Service Center Specialist interviewsWTW interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Deloitte
      3.5★Compensation and benefits
      avatar
      KPMG
      3.6★Compensation and benefits
      SelfEmployed.com
      3.9★Compensation and benefits

      Benefits Service Center Specialist Interview

      16 Sept 2014
      Anonymous interview candidate
      Mount Laurel, NJ
      No offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at WTW (Mount Laurel, NJ) in Sept 2014

      Interview

      40 minute phone interview covering my work history with A recruiter/HR manager within another state. Once I passed that round, then I was brought into the office the following day for an interview with 2 women. One of them seemed very standoffish and not friendly or welcoming at all. The other was asking all the questions and seemed nicer and more approachable. They asked me a few situational questions based on the job I was applying, customer service type, as in how I would navigate systems, If I had a system for learning uptraining in an environment were information changes daily, also how I dealt with a difficult customer or situation on call in the past. I was not hired for this position. I was told I did not dress professionally enough. I may not have the associates or bachelor's degree but I am not in idiot, if I had a more professional or newer attire I would have wore them. I guess my interviewers have never been in a position where they were out of work for months struggling to take care of children on their own without anyone to help them out. WTG TW.

      Interview questions [1]

      Question 1

      The question it self was not difficult, but how it was presented. And that was how I handle navigating through multiple systems.
      Answer question
      3