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      Zendesk

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      Program Manager Interview

      21 Feb 2018
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Zendesk (San Francisco, CA) in Mar 2015

      Interview

      Met with hiring manager, HR, and key stakeholders. It was many interviews scheduled back to back. They seemed to care about my schedule and were able to hold a single room for the interviews so that I didn't have to bounce around. One of the stakeholders was in another state and we did that interview using web conference software. Overall it was a good experience.

      Interview questions [1]

      Question 1

      How do you handle unhappy customers?
      1 Answer

      Other Program Manager interview reviews for Zendesk

      Program Manager Interview

      14 Feb 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Zendesk

      Interview

      many rounds of interviews for the so called cultural fit. their culture is definitely not a healthy one, promoting blame and incompetence. they are totally in their own world, incompetent, unprofessional and wasting your time. they have no idea of running any programs, instead they pass biased judgements. management is oblivious to the toxic culture brewing there. also they find suitable to say they hire people from psychology school to work in IT

      Interview questions [1]

      Question 1

      examples of previous work, scenarios, trying to get as much information as possible for free,
      Answer question

      Program Manager Interview

      11 Jul 2023
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Zendesk (San Francisco, CA)

      Interview

      Great experience, can recommend the process. They really value examples during the interviews and and keen to provide a good experience for the candidate. Recruitment team is always friendly and helpful

      Interview questions [1]

      Question 1

      Scenario based and seeking lots of STAR style approaches questions
      Answer question
      1

      Program Manager Interview

      9 Sept 2021
      Anonymous interview candidate
      Round Rock, TX
      No offer
      Negative experience

      Application

      I interviewed at Zendesk (Round Rock, TX)

      Interview

      HR reached out and tried to schedule time - she consistently had to reschedule at the last minute. This went on for a couple of weeks. My last message to her about rescheduling went I responded to.

      Interview questions [1]

      Question 1

      None - it got canceled for one reason not another at the last minute
      Answer question
      1

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