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      Support Advocate Interview

      14 May 2019
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Zendesk (Dublin, Dublin) in Oct 2016

      Interview

      the interview had 3 parts which the first step was a call with a HR member asking about past experience. The second step was a second phone interview with a team leader with more specific questions. lasted less then half an hour. the final step was a interview on site divided in three: a) a demo of the product - previously prepared - 10 minutes demo and a small interview with managers. b) A interview with peers, lasted half an hour. c) small technical written test

      Interview questions [1]

      Question 1

      Tell me about a time when a supervisor asked you to complete a task that you thought was not necessary, or could have been done another way. What steps did you take to achieve the task?
      Answer question