Business Function:

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities:

Product Leadership & Agile Delivery

• Lead with Impact: Spearhead an Agile team as Product Owner, driving successful delivery of product roadmaps to fuel Wealth business growth and strategic objectives.

• Deep Business Understanding: Acquire an in-depth understanding of business processes to identify new features and capabilities that improve customer journeys.

• Agile Accountability: Be accountable for product roadmap delivery within an Agile framework.

• Engage Stakeholders: Engage with key stakeholders to refine business requirements, maximizing product value based on feedback.

• Vendor Partnership: Partner with external vendors to facilitate product delivery, implementation, and ongoing maintenance, ensuring service level agreements are met.

• Clear Requirements: Translate requirements into user stories with clear, testable acceptance criteria for delivery.

• Collaborate on Artifacts: Collaborate with squad members to deliver wireframes, user journeys, product backlogs, and other artifacts supporting technical design and development.

• Product Evolution: Drive modification and enhancement of existing products to address emerging business/market, user, or regulatory needs.

• Proactive Risk Management: Identify and mitigate risks that may impact the product roadmap.

• End-to-End Support: Support post-implementation tasks including user training, production problem investigation, escalation, and resolution to ensure issues are promptly followed up and resolved.

Stakeholder Management

• Build Relationships: Build and maintain strong relationships with internal and external stakeholders.

• Effective Communication: Communicate product updates, milestones, and changes to ensure alignment and satisfaction.

Collaborative Leadership

• Foster Partnerships: Foster strong partnerships with Product Managers, Technology, Operations, and various Wealth business segments and countries.

• Team Environment: Foster a collaborative and innovative team environment that encourages creativity and efficiency.

Driven and Results-Oriented

• Achieve Objectives: Demonstrate a proactive, results-driven approach to achieving product objectives.

• Continuous Improvement: Drive continuous improvement initiatives to enhance platform performance and user experience.

Data-Driven Optimization

• Strategic Analysis: Analyze platform usage data, client feedback, and market trends to refine the platform for optimal performance.

Requirements:

• Bachelor’s degree or master’s from a recognized University

• Minimum 7 years of experience as a Business Analyst, Consultant, Project Manager, or Product Owner, preferably with Wealth Management platforms.

• Leadership: Experience managing large, cross-functional initiatives/programs. Preferably having team lead experience

• Strong stakeholder management and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex ideas to diverse audiences.

• • Good problem solving, planning and organizational skills.
• • An initiative-taker with strong business acumen, independent, and able to rise to challenges andmeet deadlines.

• Good at presentation and public speaking skills.

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