User ops

Senior Localization Manager- TikTok LIVE

Location
:

Singapore

Employment Type
:

Regular

Job Code
:

A95890A

Responsibilities

The TikTok LIVE Localization team ensures that every product experience—from UI and features to global campaigns—feels native, intuitive, and engaging to users around the world. More than just translation, we tailor content across 50+ languages with cultural insight and linguistic precision. Our work spans from building scalable LLM-powered tools and localization assets, to partnering closely with cross-functional teams to improve workflows and content quality, driving seamless, impactful experiences for diverse global audiences.

The Senior Localization Manager will be responsible for planning, organizing, and overseeing localization efforts across software and web UI, product content, and general L10N requests. You will work closely with cross-functional teams including Product, Design, Content Design, RD, Marketing, and Operations to deliver high-quality, user-centered multilingual experiences.

The ideal candidate is not only a skilled project manager, but also someone with a passion for great user experience, a curious mind, and strong communication instincts. You enjoy solving problems through collaboration, care deeply about how language shapes global experiences, and are excited to work in a fast-paced, evolving environment.

Responsibilities:
1. Manage localization of software/website UI and maintain vendors & language assets;
2. Collaborate closely with cross-functional stakeholders to deeply understand user needs and ensure a cohesive multilingual experience;
3. Ensure quality of social app products and highly visible materials through quality assurance and bug fixing, taking a hands-on approach as necessary;
4. Understand challenges in the localization process, lead language quality improvement initiatives and system/tool optimization with developers;
5. Develop and maintain knowledge base for localization team;
6. Participate in other localization-related initiatives and proactively contribute ideas and suggestions for improvement.

Qualifications

Minimum Qualifications:
1. Educational Background in Localization, Translation, Linguistics, Business Administration, or a related field;
2. 3+ years of full-time experience in localization or translation project management, with hands-on experience using content management systems and/or translation management systems;
3. Solid understanding of the software localization lifecycle and the ability to manage end-to-end localization across product, design, and RD workflows;
4. Proven experience in the language and localization industry, including vendor management, quality management, and cross-functional collaboration;
5. Strong attention to detail, highly organized, process-driven, and results-oriented team player;
6. Effective communicator with the ability to influence and align stakeholders across different teams and seniority levels.

Preferred Qualifications:
1. Experience in the live streaming, creator economy, or MCN agency industry;
2. Familiarity with AI technologies or technical skills such as Python, JavaScript, Regular Expressions, Markdown.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.