- Unrealistic Expectations for Wedding Sales: Summer wedding sales were slow, which is typical for the area, but I was constantly compared to corporate sales metrics that were irrelevant to our situation. The pressure was unrealistic given the seasonality and nature of the business.
- Poor Leadership and No Constructive Feedback: I reported to someone who was consistently unavailable, dismissive, and never provided constructive criticism or support. It felt like leadership didn’t care about professional growth, just results.
- Bait and Switch Tactics: The company would lure in clients with promises and then fail to follow through, often changing terms last minute. This not only hurt client relationships but also made it difficult to manage expectations internally.
- Unwilling to Offer Reasonable Payment Structures for Social Events: Leadership was rigid and unwilling to create reasonable, flexible payment structures for social events, which drove away potential business and made my job harder.
- Disengaged from the Community: Despite being in a small, tight-knit area, there was no effort from the company to engage with or give back to the local community. This felt like a missed opportunity, especially for a property trying to position itself as a premier venue.
- Constantly Changing Job Expectations: My job description and daily tasks shifted without warning, making it impossible to know what I’d be working on from one day to the next. This lack of consistency was exhausting. The role I was hired for and the role I left were not the same.
- Sweltering Working Conditions: Despite the ability to perform many of my tasks remotely, I was forced to work in uncomfortable, hot, communal conditions on-site. There was a heavy focus on physical presence, even though I was often not utilized.
- Poor Communication and Accountability: Leadership was rarely available, making it hard to get answers or guidance. They were quick to pass their own tasks onto others without providing direction, leaving the team confused about who was responsible for what.
- Shared Office Space Issues: The shared workspace made making sales calls or focusing on projects difficult. It wasn’t conducive to productivity in a role that required a lot of client interaction.
- Unaddressed Concerns During Systems Transition: During a systems transition that was supposed to make things easier, any feedback or suggestions from the team were ignored, and changes were pushed through without considering how they impacted day-to-day work.
- Work-Life Balance Nonexistent: While the company “values” getting “outside”, there was no real structure for work-life balance.
- No Disability Accommodation: Sometimes I like to have some things explained visually instead of reading step by step instructions or being told. I was usually not accommodated then punished for falling short.
