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      Basecamp Franchising

      Engaged employer

      Basecamp Franchising Reviews

      4.1

      77% would recommend to a friend

      (53 total reviews)

      Tyler Gordon and Zach Gordon

      100% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.2

      Career opportunities

      4.1

      Culture and values

      4.0

      Senior management

      3.6

      Diversity and inclusion

      3.6

      Compensation and benefits

      Basecamp Franchising has an employee rating of 4.1 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Basecamp Franchising employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      53 reviews
      2.0
      9 Feb 2016

      Over worked and under paid!

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Rewarding work to be of assistance to franchisees. It feels great to build those relationships

      Cons

      The workload is absolutely too much for anyone. They expect 120%, hope for 100% and will be disappointed with 98%. The compensation is a joke. They will pay you as little as they can possibly get away with and try to convince you that you are so lucky. Job descriptions are vague and leave gaps where things don't get done because no one knew who was supposed to do it. High turnover Speaks for itself.

      1.0
      12 Mar 2016

      I Do Not Recommend

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Truly nothing. The company is not one I can recommend in good faith to anyone.

      Cons

      Turnover is atrocious. The environment of distrust extends not only to employees, but franchisees as well. This has created a bitterness that undercuts all the prospective growth the company should be attaining. If you are looking for a career, keep looking. Basecamp is not the company which will provide you a long-term opportunity.

      avatar
      Basecamp Franchising Response
      9y
      I'm sorry that your experience here at BaseCamp was negative; clearly we have work to do. I'm committed to building a culture that fosters learning and growth for the members of our BaseCamp team, and we're making progress. Counter to your comment, I'm proud of the average tenure we're seeing, especially given a perceived change in the modern workplace where team members move around more frequently than they did two decades ago. For anyone out there reading this, I would invite you to talk to the people that work here today and see if they believe that BaseCamp is truly a 1 star company. I think you'll find that the overall employee satisfaction is different than this review suggests. -Scott Sloan, CEO
      2.0
      26 Mar 2020

      underpaid in a disorganized atmosphere

      Marketing department
      Recommend
      CEO approval
      Business outlook

      Pros

      They were willing to be very flexible with a school schedule and then later with working remotely when I had a family emergency. My manager was doing the jobs of 5 people and still found time to coach me and advocate for me and my work.

      Cons

      I was overworked and taken advantage of while being underpaid. There is a lot of tension between managers and executives with a lot of miscommunication. On multiple occasions, I was stuck between managers and executives and their inability to come to a solution. There was little transparency and A LOT of drama. The negativity in my department was unbearable.

      avatar
      Basecamp Franchising Response
      6y
      COVID has created challenges for many businesses, including ours. I hope you can understand that the decision to say goodbye to some members of our team at the end of March was extremely difficult. It comes as a surprise to hear about how dissatisfied you were here at BaseCamp and that our internal employee review process didn't work as intended and provide you a forum and opportunity to express those frustrations. Employee satisfaction is very important to us and I'm disappointed that we weren't able to address them prior to your departure. In my experience we have responded positively to similar complaints and adjusted accordingly when given the chance. I wish you the best in your future endeavors. Sincerely -Scott Sloan, CEO
      Viewing 1 - 3 of 53 Reviews
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      ReviewsBasecamp Franchising reviews

      Glassdoor has 54 Basecamp Franchising reviews submitted anonymously by Basecamp Franchising employees. Read employee reviews and ratings on Glassdoor to decide if Basecamp Franchising is right for you.