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      Cielo

      Engaged employer

      Cielo Reviews

      3.6

      66% would recommend to a friend

      (1,579 total reviews)
      avatar

      Marissa Geist

      67% approve of CEO

      51% positive business outlook

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      15 Aug 2016

      Recruiter

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote reporting. Get to work with different clients. Flexible working. Work closely with client and learn recruitment in a corporate environment.

      Cons

      Management only looking at profit. Director recruit Recruiter without verifying salary. Still employ employee with fail reference check and integrity issue. Unfair loading of jobs, recruiters in favour work less, recruiters not in favour overloaded. Able to sweet talk Director will promote faster. Director use dirty way to trick applicants to accept lower or at current pay.

      avatar
      Cielo Response
      9y
      Thanks for sharing advice with our management team. We’re disappointed that your experience with our management team was not as you hoped and wish you the best in your career.
      1.0
      22 Aug 2016

      Be prepared to work 12 hours a day, 6 days a week for very little pay

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Work from home (Flexible work arrangement) - Paid time off - Some clients make it worthwhile

      Cons

      - No work life balance (No life in general, since it's all about work) - Low pay (way below market rate) - High promises of bonus but it's not fulfilled - Poor account management (CSMs can't how to say no to client) - SLAs are unrealistic - Very very very bottom line driven (Financial targets are part of our KPI) - Recruiters who screws up account get promoted (Favouritism is a real problem) - Micro-managing, demanding and rude clients - Overwhelming workload

      avatar
      Cielo Response
      9y
      Thank you for sharing your honest feedback with us. Your comments will be escalated to leadership and used to improve the experience for you and other employees.
      2.0
      15 Aug 2023

      N/A

      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits and salary are satisfactory.

      Cons

      Culture is awful; individuals are constantly laid off for no reason and are not retained at all - it all depends on the project.

      avatar
      Cielo Response
      2y
      Hi this is Jen Santoleri, VP - Client Services. With our ongoing organizational restructure, I appreciate this change is tough and with that, much ambiguity and a moving foundation as we work toward settling into our new ways of working. Please know this type of change is something that took time, planning and much consideration. The new model was designed based on client feedback, market insights and feedback from our teams internally. This doesn't mean we won't find challenges along the way but we know we have the right teams in place to solve those challenges. It's disappointing to learn your experience of Cielo's culture was not the positive and supportive community so many of us thrive in. At our core, we want our employees to feel valued, secure, and empowered to contribute their best. Your insights are a crucial part of this process, and we will continue to take steps to champion an inclusive and stable work environment for all our people. I encourage you to reach out to the regional P&C department (People&CultureAPAC@cielotalent.com), or you are welcome to contact me directly at Jennifer.Santoleri@cielotalent.com, if you have any additional suggestions or concerns you'd like to share.
      Viewing 1 - 3 of 1,579 Reviews
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      Glassdoor has 1,935 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.