All the positives come with some drawbacks
- Culture of punching the clock and just checking boxes to meet minimum quality and client demands
- Pervasive lack of top level accountability and ownership with regards to performance and quality, as long as there is a fit with the company culture. Upper management class are often shuffled around the organisation with no regard as to geographical or practice area expertise, overly heavy focus ensuring “safe pairs of hands” remain in charge, at the expense of change and innovation
- Career development and potential based too heavily on tenure length (although those who are British still retain the greatest advantage). Ossified hierarchies, lack of embrace of new technology, new ideas and modern processes.
- The impressive diversity is unfortunately limited to lower levels of the organization. A quasi-colonial mindset by management continues to pervade, despite cosmetic efforts