Credera Reviews

3.1

36% would recommend to a friend

(798 total reviews)
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Justin Bell

49% approve of CEO

30% positive business outlook

Credera has an employee rating of 3.1 out of 5 stars, based on 798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credera employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

798 reviews
2.0
30 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Really talented people work here who have good hearts and an amazing work ethic. Practice Leaders, Management Team Members, those who work on project teams, and Corporate team members really go above and beyond to serve each other and their clients. For a firm Credera's size, our client list is reputable and the breadth and type of work performed is enjoyable. For a consulting firm, travel is pretty limited and Managers/Architects and below are generally able to manage work/life balance (the more senior levels, the less this is true). Credera's campus recruiting program resonates with young people, allowing us to hire very smart junior resources who also are very profitable from a business standpoint. Credera's financial performance is generally strong, with double-digit growth from an overall revenue standpoint. We are VERY financially conservative, so we haven't experienced growth like other firms and have struggled to grow in locations other than Dallas. However, the CEO manages costs very diligently to maintain high profitability.

Cons

There is only 1 female and 0 African Americans out of 55 Management Team members. 0 on the Leadership Team, 0 on the Partner Team, and 0 on the Board. The video that shows three women leaders in the firm is misleading - only one is still working at Credera, the ONLY woman leader in the firm. It's a very homogeneously white, male-led company. Unfortunately the CFO recently said he doesn't "see color or gender" and it seems the Partners don't think they have an issue. The rest of us see color and gender and know the data clearly shows there is an issue. Out of 9 partners, only 3 have been promoted through Credera's career path starting out as Manager/Architect or Senior Manager/Senior Architect to then Principal/Principal Architect and ultimately Partner. The 6 other Partners were sought externally. For a company that is about 17 or so years old, that isn't a great track record of grooming successful leaders. The latest Career Advancement video showing a Senior Consultant is misrepresentative of how people truly progress at the top levels in this firm. It is too bad some really strong performers who have given years of great individual AND practice leadership performance for the firm are consistently overlooked. There is no clarity for what it takes to make Partner in this firm. It will be interesting to see who makes Partner this Fall ... anyone? someone with a long track record of success at the firm, or someone relatively new who has 1 or 2 good years, or will they add more Partners from external sources? One thing is for sure ... since the success measures change every year, it really comes down to ... do the top three Partners like you? Finally, we used to discuss the company's charitable giving, but it seems this is now shrouded in secrecy. Why aren't the leaders sharing this information anymore? Are we not giving 20% of our profits away anymore? Most senior leaders in the firm won't write reviews b/c then it could hurt our ability to recruit top talent. So, issues aren't discussed on this site or publicly. These are things that have been brought up to the leaders internally, so this site is not the first time they are hearing it. I just hope this prompts action.

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Credera Response
9y
Thank you for your note. It sounds like we really discouraged you. We are so sorry we made you feel this way. Diversity, career progression, and Partner development are all very important topics to our entire firm. That is why, in addition to the programs already in place, each of these are included in the strategic imperatives for Credera’s 2020 Strategic Vision. Regardless, it doesn’t appear we made things right with you before you left the firm. As you might know this isn’t a great forum to try to work through differing opinions, but we do understand your point of view, even if we disagree with your conclusions. We want all of our employees to be completely transparent internally and externally about our firm. Our hope is that individuals will come to us directly so that we can openly discuss their perspectives and for us to make amends, if needed. If at some point you want to talk directly we would welcome the conversation. Just know, we wish you the best, want you to be successful in whatever you do and it is our desire that you (along with every employee we have the privilege of working with) have a fulfilling career.
2.0
5 May 2024

Sinking ship with a great crew

Recommend
CEO approval
Business outlook

Pros

- The WLB is pretty good, it can be project dependent, but most projects don't expect more than 40-45 hours a week consistently - The people are great for the most part, but culture is starting to sour. Leadership definitely doesn't have any feel on morale at the lower levels, but not sure if they really care

Cons

- Pay is substantially below average, especially for tech consultants (management consultants & tech consultants make the same salary which is bonkers considering the qualifications differences.) - The benefits are sub par, 3% 401k matching is very poor - Career trajectory has been really poor. For the second year in a row, they are not doing mid year promotions. Going a year between promotions is pretty killer and basically means if you miss promotion at EOY - starting looking for another opporuntity. - Lower level employees are definitely viewed as replaceable despite the 'people first' mentality they tout - The severance package was recently changed in a pretty malicious manner (currently 1 week for each year you worked) - The culture is starting to sour, I genuinely only know 1 person who has told me they weren't looking for a new job. This sample size is mostly people at the L1, L2 level, but especially the Tech L1's & L2's are looking for a way out. It has definitely created a discouraging culture when you know that nearly everyone at the lower levels is looking to leave.

1.0
19 Apr 2024

Avoid avoid avoid

Recommend
CEO approval
Business outlook

Pros

Met some good people (junior level mostly) Office location

Cons

I'm a former employer at this company. For some reason they were hiring a huge amount of people in 2022 and 2023. In 2023 up until May people were joining in packs every week. But soon (same spring) Credera started making people redundant. (while still welcoming newcomers). No one was allowed to talk about the redundancies and the management threatened to treat it as a gross misconduct. Management came up with a performance review for each targeted employee that was listing the failed responsibilities that weren't part of the job description. There were no consultations and mostly threats from the management trying to make you resign yourself. Absolutely horrible experience. On top of that, I've never received any promised bonuses during my employment term. There was no severance package and the company haven't even paid me for the untaken holidays, which is a legal obligation. Very salesy company, a lot favouritism and poor management. Also they ask their new employees to give them 5 stars on Glassdoor the first day...

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Credera Response
2y
Thank you for taking the time to share your feedback on Glassdoor. We appreciate all input, whether positive or negative, as it helps us improve and create a better workplace for everyone. We’re genuinely sorry to hear that your experience at our company didn’t meet your expectations, especially if you left feeling upset. While we respect your perspective, we’d like to address a few points you raised: Consultation for Redundancies: We take employee well-being seriously, especially during challenging times like redundancies. Where we proposed redundancies, we entered full and meaningful consultation with those whose roles were impacted. Our practice is to consult with affected employees transparently and compassionately. Employee Discussions: We encourage open communication among our team members. While we don’t discourage discussions, we do ask everyone to be sensitive and respectful, especially when discussing sensitive matters. Our intention is to maintain a positive and supportive work environment. Accrued and Unused Holiday Pay: We always pay employees for any accrued but unused holiday pay as at their leaving date. We may ask employees to take their leave during their notice period, whether worked or unworked. If there was any oversight or mistake, please reach out to me directly, and we’ll rectify it promptly. Bonus: If employees are eligible for a bonus this will be outlined in their contract. These are paid annually to current eligible employees not working their notice, taking into consideration company performance and an individual’s performance. Redundancy payments: These are discussed with individuals in individual consultation and are consistent across the business area. If there has been a mistake made then I would like the chance to rectify the situation, please feel free to contact me directly via email. We’re committed to continuous improvement and appreciate your insights. Wishing you the best in your future endeavours. Helen Kilvington CPO
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