Burnout, Layoffs, and Lost Trust - Career Coach 2U Employee Review

1.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people and really solid middle management. Everyone cared about the work, the clients, and each other. It felt like a team, not just a workplace, and you could tell your contributions actually mattered.

Cons

Middle managers took a lot of the heat, but it eventually hit everyone. Over four years, there were at least seven rounds of layoffs. What was once a tight, cohesive department was steadily torn apart. A team of nearly 100 was reduced to 19, and at one point, three of us were doing the work that used to be handled by 35. It became unsustainable—back-to-back meetings, constant new initiatives, and layers of work that felt increasingly disconnected, especially knowing more cuts were likely coming.

Explore other reviews about 2U

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people with a great mission

Cons

No significant cons to report

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers across the org were amazing people at all levels. Years ago it was a very rewarding and special place to work.

Cons

Senior management (SVP and up and especially C-suite) is disconnected, lackluster, and has no plan other than to milk the company for whatever is left while they boast about how incredibly intelligent they are. The company went from a great culture (in spite of horrendous DEI policies between 2020-2024 that drove a wedge between employees who had differing points of view) to a cultureless hellscape where layoffs or fear of them were constant and brain drain was the norm as anyone who could leave did. Now a conga line of executives jump on board for ridiculous salaries as they make senseless course corrections while disregarding the advice of the few fantastic VPs and directors who remain- belittling them on calls and ignoring their expertise in front of their subordinates. Soon after their plans fail, they leave- much richer and with much more to boast about on their resumes as compensation declines and workloads for the lower level employees increase in their wake. In most cases, total compensation was reduced by nearly 25% a year for multiple years in a row since 2020 through loss of stock options, ESPP, and bonuses while layoffs contributed to a dramatic shift of workloads to some departments and employees.

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