senior ran engineer - Senior Ran Engineer AT&T Employee Review

3.0
6 Nov 2015
Recommend
CEO approval
Business outlook

Pros

been here since 2000, and boy has it changed. pay is good; i have great flexibility and have for a decade (hours, telecommute, etc.) which makes it awesome, but that is very dependent on which team you're a part of and leadership is always trying to take that away and get you sitting in a cube (or worse) even if you don't work with anybody else in that office, so it could change. Your experience will vary tremendously based on your supervisor/team.

Cons

typical huge company cons... very time-consuming and complicated to get anything done, get used to endless conf calls with a lot of participants for every project you work on. benefits are bad, and get worse (more expensive) every year... i pay what seems an enormous amount out of pocket for medical for a family, and the deductible is so huge i avoid going to the doctor still because its all out of pocket if it's not a physical... this may be typical for huge companies, but compares horribly to my peers at tech companies or smaller companies focused on attracting top employees.

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5.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits. Lots of Opportunity for growth

Cons

None at this Current time

5.0
23 Sept 2014
Recommend
CEO approval
Business outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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