Look somewhere else - Trust and Safety Investigator Airbnb Employee Review

1.0
1 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Working with innovative, passionate people

Cons

Leadership, especially director and executive positions, do not listen to anyone regardless of their experience or talent. The company spends way more time on race and diversity training then the actual product, and customer service and the way deadly incidents are handled suffers greatly because of this. The ironic part is, that I have never worked with such a diverse group of people in my entire life. It was great! So why the company spends so much time trying to be a social justice warrior is way beyond anything someone would expect. The bottom line is this: the company does not care at all about safety. Many people who worked there had wonderful ideas that could have truly changed the dynamics there, but the executive levels did not care to hear about it at all, they only care if they make money - not if they make money the right way.

Explore other reviews about Airbnb

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

See reviews by: Helpful|Rating|Date|All