Great Company - Customer Experience Specialist Airbnb Employee Review

5.0
12 Feb 2015
Recommend
CEO approval
Business outlook

Pros

- Well taken care - Insurance is paid in full - food and other perks - great coworkers and management - dogs allowed in office - comfortable atmosphere to work - free education resources (online) and career development resources (these are fairly new I believe)

Cons

I don't have a lot of personal Cons myself, but some that I have heard. - Partial weekend shifts (personally I prefer to work one weekend day) - Dogs allowed in office (again, I love dogs, but some folks don't or have allergies) - work processes can change often to adapt to product needs. This is a good thing, but some folks prefer a much more static workflow. All a matter of preference.

Explore other reviews about Airbnb

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good time working there lots of cool people

Cons

overly-design-led, constant changing priorities based on whims from global leads

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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