Do not work here!!! - Travel Counselor American Express Employee Review

1.0
5 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Overtime Incentive Amazing co-workers Free hotel stays

Cons

Stressful environment Unfair and unrealistic statistics and metrics The use of the "Recommend to Friend (RTF)" system to measure performance Blame assignment for issues beyond your control Constant change in policies - hard to keep up!

Explore other reviews about American Express

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission. Hybrid Work Great Company

Cons

Difficult if you don't have experience.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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