Travel Counselor - Travel Counselor American Express Employee Review

2.0
7 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Potential to grow in the company 401k company match GREAT employees! Got along really well with everyone

Cons

Position wears too many hats for too little pay Is not the fun role they made it out to be Training essentially made it seem like you would simply be recommending travel plans by using extensive destination knowledge, however in this role you are primarily an order taker; someone calls in and you will only be "taking their order" for hotel, flight, and car arrangements If I knew it was going to be so boring AND difficult (no room for mistakes), I would have never applied

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great job and would recommend others to work here

Cons

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5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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