Poor leadership, bad culture, worse employee satisfaction - TPM Manager American Express Employee Review

1.0
24 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Well they pay you at par with other Tech companies out there. You will learn a lot if you are interested about Fintech and customer service

Cons

With the new leadership 90% Asians. It's all politics. Who knows who. If you want to rise who all do you know. How well can you please your leaders. To get work aligned and prioritize the constant need for escalations No respect for human life or time or commitments. No work life balance. I am saying this as I have seen this company change, I worked there for more than 10years until I realized it is horrible beyond words

Explore other reviews about American Express

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission. Hybrid Work Great Company

Cons

Difficult if you don't have experience.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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