4.0
2 Oct 2021
Current employee, more than 1 year
Gurgaon, Haryana
Recommend
CEO approval
Business outlook
Pros
They pay you bomb for a customer service rep. Awesome incentive (reduced due to covid) Cabs Environment Respect when you tell you work with Amex Leaves (if u dnt have issues with manager)
Cons
Slow to no growth No work life balance Mostly night shifts (graveyard) Too much work load non voice chat (you'll start shift with dual chat and end with dual chat) No leaves for festival. I've met tenured people who haven't celebrated Holi, Diwali, Dussehra in 5 years. Customer service reps are being pushed for sales (we're hired as ccp not sales rep)