Pros
The work life balance is unmatched. I get to work from home up to two times per week. Colleagues are for the most part smart, easy to get along with, and willing to help. I'm happy with my pay and benefits. AmEx likes to hire from within and supports moving around within the company. Talks about next steps and career projectory are not taboo...most reports can be open with their leaders about where they want to go.
Cons
Everything takes FOREVER...change is slow and hard to come by. We talk about "growth mindset" but many times it's just talk and no action. Oftentimes there are too many cooks in the kitchen and that gets frustrating. As an analyst, I'm not given enough recognition for what I do...and I do a lot. You see people getting promoted based on politics and that is discouraging.