AMEX Technologies - Anonymous employee American Express Employee Review

4.0
4 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, work from home, plenty of opportunities to learn

Cons

Lack of consistent leadership with constant change in leadership and direction. Lack of governance and controls that creates audit issues. Due to this being a technology center with most managers being promoted based on technical abilities instead of leadership and/or management ability, the is little attention given to performance development let alone completing goals and performance reviews in a timely or consistent manner. Finally, a significant amount of those being hired and/or promoted at the Desert Ridge technology center is race based - if you are Indian (from India, not native American Indian) then you are automatically pre-qualified. 98% of the newer Big Data technology hires are Indian. Internal company nickname is Indian Express instead of American Express. This is no joke... Finally, there is a significant number of contract workers that are treated as outsiders when it comes to communication and recognition for accomplishments. I experienced this as a contract worker prior to becoming an employee.

Explore other reviews about American Express

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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