Good facility but TERRIBLE company culture and HR - Technical Representative Asurion Employee Review

1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good facilities & location. Free Parking.

Cons

Terrible company culture. Procrastination is a norm when it comes to employee concerns. You can send an email and follow up 10 times and no one even responds to you if it's your concern. But the moment it's something they want from you, they keep double-triple follow ups and try to make it look like your fault, even if you have responded to their first email and sent in the details they requested. Extremely unprofessional and rude HR. They also ignore the law and even tell you things that are unlawful, yet refuse to give those very things to you in writing to avoid giving away actual evidence of their unlawful conduct. I truly hope someone eventually stands up to them and make them accountable before law.

Explore other reviews about Asurion

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

See reviews by: Helpful|Rating|Date|All