Hybrid work model but unrealistic sales expectations - Coach Asurion Employee Review

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid role 2 days off a week

Cons

Sales expectations are unrealistic. Hours Potential for bonus is low Constraint changes to procedures

Explore other reviews about Asurion

5.0
11 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The work environment is good.

Cons

Time off is frowned upon.

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Asurion Response
6mo
Thank you for sharing your experience with us. We’re glad to hear you’ve had a positive experience with the work environment, as creating a supportive place for our teams matters to us. We also appreciate you mentioning your perspective on time off. Feedback like this helps us stay mindful of how our policies and culture are felt across the organization.
3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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