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      Asurion

      Engaged employer

      Asurion reviews

      This is, by far, the worst job I've had. - Tech Coach Asurion Employee Review

      1.0
      25 Jul 2016
      Tech coach
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is easy to gain, VTO is rampant during the off season in the winter, OT is available during the summer, discounts with affiliated companies, good pay, bonus offered.

      Cons

      Training is a joke, micro-management is the name of the game, turnover is crazy, customers are horrible and will make you resent customer service, the bonus is impossible to achieve, etc.

      Explore other reviews about Asurion

      5.0
      3 Mar 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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