Call Center - Anonymous employee Asurion Employee Review

2.0
12 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company was a designed a good place for all call center staffs, very innovative in the beginning 1 years ago. The overseas team was really supportive and helpful during the time when the call center established.

Cons

The core management team is a big problem here, no allow different options and would kick you out form more exposure if they found you were not part of them.

Explore other reviews about Asurion

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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