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      Asurion

      Engaged employer

      Asurion reviews

      I am considering getting a lawyer - Tech Support and Sales Asurion Employee Review

      1.0
      13 Jan 2021
      Tech support and sales
      Recommend
      CEO approval
      Business outlook

      Pros

      I had an amazing coach

      Cons

      They take your pto for their technical issues each coaching resorts into multiple zoom meetings - I felt personally screwed over one minute I am top sales next I am being investigated and micromanaged. Hostile pushing of sales not to mention immense stress in regards to offering to customers rebuttling them and pretty much told to make a product sound better than it is. No help in Skype in large chats it's all sales Om’s are jerks and the Director Michelle refused to talk to me in regards to my termination got hostile with me on Zoom. Pretty much acted like I was wasting her time to ask her questions the decision was made. I will be talking to upper management asap.

      Explore other reviews about Asurion

      5.0
      3 Mar 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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