Incompetant, amateur and scared managment! - Account Manager Booking.com Employee Review

1.0
23 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Its a job, barely. Standard health package (thank you Priceline) People from a hospitality background are friendly? Great product for now

Cons

Lack of career growth Lack of pay increase, poor pay Lack of incentive Product growth stalled and flat making "team bonus" goals impossible European business model clashes with American capitalist mentality thus the meek and mindless stay and the innovators and achievers leave. Extremely amateur managment from the top down. Hopefully new accredited CEO will clean up. Very unimpressive and average joes running the show; who need to ask their employees in group meetings what they should do. I was embarassed for them. Then quickly realized I WORKED FOR THEM! llol If you have passion, drive, intelligence, pride and confidence move on to something else. Despite how bad the job market is its not hard to find better considering selling life insurance would be more satisfying and similarly both would hire almost anybody! LOL! The managment is so clueless and non confrontational that if you are lazy you can get away with doing nothing and believe me people do. Preceeding reviews very accurate and obvious common trends between offices only signifies problem exists from top down. Truly a breath of fresh air to leave.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
5.0
30 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Cons

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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