Going Places... - Anonymous employee Booking.com Employee Review

4.0
11 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Forward thinking Developing ground transportation Huge changes implemented in my tenure One of largest Tech firms in UK Good range of benefits LinkedIn Learning and in-house training platform Huge commitment at Manchester location for the future Satellite sites demonstrate huge growth, which can only increase

Cons

Technical infrastructure sometimes prevents smooth journey for employee and customer Management and employee expectation not always in line Functions of business don’t always interact cohesively eg. Engineering-Bus.Operation Complex product

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Booking.com Response
7y
Appreciate the comments, thank you! Firtstly, I'd like to thank you for the 8 years of service that you've given us, you will have seen a lot of changes in that time! We pride ourselves in trying to do things as well as we can, and I’m pleased you recognise our commitment to our people & our city, Manchester. We know we’re a complex product which is a double-edged sword, but I know our CTO, Gavin is working on the tech infrastructure, so keep watching this space. The “blue sky” vs realism is always a balancing act, I hear you and I would encourage you to take up opportunities to discuss this more with your Manager or one of our people team, please. Grateful that you’ve acknowledged our colleagues and environment and hope you’ll stay with us for years to come, there are exciting times ahead. Cheers, Ryan.

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5.0
30 May 2026
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CEO approval
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Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
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Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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