Great experience - Customer Service Executive Booking.com Employee Review

4.0
15 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Worked and grew as a person in Customer Service, made friendships for life, had awesome parties. Pays decently if you're willing to endure lateshifts and weekends.

Cons

Hearing from my friends still there that those benefits are heavily going down. Not a lot of room to grow, and office politics over track record of success are unfortunately the way to grow.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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