Work there if you like bureaucracy, processes and office politics - Software Engineer Booking.com Employee Review

2.0
23 Aug 2023
Recommend
CEO approval
Business outlook

Pros

- Fancy office - Good salary - Canteen - Recognized name

Cons

- Since 2022 on-call is mandatory and not revokable if agreed - Scrum is used to take autonomy out of the hands of engineers. The company is run by product people - Work environment is competitive, toxic and stressful. Engineers work against each other in order to look good and be promoted, stealing work from team members, masking this as a "helpful attitude" - It's a male dominated company. Engineering is 95% guys - Tech is not a priority: main software is made of early 2000's PHP and JSPs - Processes and bureaucracy make it difficult to see the end of tasks - It's much more important to publicise your work than to actually do work - Projects get spawned and cancelled every quarter - Career progress is driven by how much your work is seen across the company - Bonus is driven by metrics that everyone tries to maximise, causing lack of coherence across teams

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Booking.com Response
2y
Hi, thank you for taking the time to write down your thoughts and for sharing your perspective with us. We are sorry to hear that our existing policies and internal structure haven’t added towards a positive experience as an employee during your time at Booking.com. Please know that we are taking a number of steps to further improve our workplace and actively promote employee development, and revamping our training and development practices so all employees can work better together. Wishing you the best with your next steps. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
4w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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