Not the best experience - Customer Service Team Lead Booking.com Employee Review

Thank you for sharing this with us. We’re sorry to hear that your experience has not been up to our standards. We encourage you to report your experience to our 24-hour Ethics & Compliance Helpline, so we can address the matter at hand, and investigate it thoroughly. You can do this even as a former employee, so don’t hesitate to reach out to the helpline. In any case, we wish you all the best in your career. The Booking.com team