I worked at Cielo for almost 3 years, I live in Spain and worked fully remote for UK, hereby my feedback:
- The RPO model is very uncomfortable as both your client and Cielo will demand different results that often do not match.
- In my experience I had 2 managers from Cielo and then another one from my client. It's too much micro management
- Cielo suggests very unrealistic KPIs especially regarding IT recruitment.
- The BONUS system was never clear
- They force you to do an "IDP" individual development plan that is not useful for anything but wasting your time, it's more work.
- Your direct manager turns out to be nobody at the end of the day if they fire you they will do it from HR without giving you reasons
- Every month they invite you to circular meetings to brag about what a good company they are but then they fire a lot of people with terrible separation practices.
- If you get fired they will do their best to pay the minimum in the settlement, be careful!