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      Hybrid schedule and benefits, but training was chaotic - Fraud Operations Specialist Citi Employee Review

      3.0
      4 May 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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      5.0
      1 Jun 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      have very good work life balance

      Cons

      do not make a lot of money

      3.0
      29 Jun 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and work/life balance if you're on the right team.

      Cons

      Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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