Manipulative Management - Quality Assurance Operations Manager, Assistant Vice President Citi Employee Review

3.0
14 Sept 2016
Recommend
CEO approval
Business outlook

Pros

This company embraces diversity unlike any company. The culture is great and you will have a hard time meeting so many different people with different backgrounds anywhere else.

Cons

Management is not consistent. There are great managers who are there to promote positivity and improve the business. Unfortunately, those are few and far between. The majority of management play serious office politics and very unprofessional mind games to manipulate their employees. Managers will convenience their team that there is some type of mini-war going on between groups. The only time the truth is discovered is after that manager leaves and you realize the deadlines and situations are all fabricated. The environment of this company has caused the mental and physical health to deteriorate of many employees. Work/balance is talked about as something that is promoted, but it's all for talk to make someone close to burn out feel better.

Explore other reviews about Citi

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Pretty decent benefits , but your exp is based on your team, and the lunch is pretty good

Cons

workload is pretty intense and with ai expect development to be rapid.

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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