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      Citi

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      Collections: The most underappreciated job at Citi! - Collections Representative Citi Employee Review

      2.0
      21 Dec 2008
      Collections representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The flexability of working close to my home and working part time and getting fulltime benefits.

      Cons

      I feel that people who have dedicated their years at Citi do not get compensated as they should. The pay is horrible. Insurence benefits have sky rocketed so that the tiny pay raise you get is completely eaten up by the premiums.

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      2.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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