Great Company Overall but Useless HR policies and procedure - Teller Citi Employee Review

4.0
9 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Fun and Friendly coworkers who are willing to help you and treat you as family. Open opportunities for advancement provided your willing to work hard and show the numbers. Exceptional Customer service is a huge priority. Banking hours wasn’t too bad at all, had weekends off which was great.

Cons

Micromanagement, you have your mangers constantly monitoring you which can be very distracting and annoying. The company will make you pay back any unearned PTO you use after you separate from the company. Just to sound this warning to others cos I learned the hard way, your health and other benefits terminate immediately upon separating from the company. Matter of fact my medical insurance was canceled retroactively so I ended up having to pay a bill the insurance had already paid after I left

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2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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