Great Place to Work - Client Service Associate Citi Employee Review

5.0
12 Sept 2018
Recommend
CEO approval
Business outlook

Pros

-Citi has a lot of people who make this place special -The large array of products and segments allow Citi to help many people inside and out with their financial needs

Cons

-There are some very manual parts of the business that could be automated -Compliance does not usually grant any exceptions even if it means clients are caught in the middle of red tape

Explore other reviews about Citi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Opportunity for Mobility and career growth, cross functional collaboration, global organization - Amazing mentors, colleagues and collaborative mindset - Volunteer Culture

Cons

- Mobility can be challenging w/o a sponsor. - Depending on departments, fast moving and may impact work-life balance. - depending on the team, you might encounter micromanagers or teams that may be selective with mobility. Though inevitable in some instances, if you are aware of team dynamics and team culture, employee could mitigate or manage/avoid this risk.

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