citi - Collections Representative Citi Employee Review

1.0
23 May 2010
Recommend
CEO approval
Business outlook

Pros

alot of paid time off, enjoy working with peers. good hours!!

Cons

not very positive enviroment, no one knows whats going on, ever!!! you try your hardest but its never good enough for them. you fail your calls for the dumbest reasons!!!!!! no incentives ever, they make it to where you can never get incentives. you get to the point with this job, you want to give up.

Explore other reviews about Citi

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great people, interesting work, opportunities

Cons

Long hours, commute, lay offs

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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