Not great at rooting out poor managers - Senior Vice President Operations Citi Employee Review

3.0
3 Mar 2022
Recommend
CEO approval
Business outlook

Pros

There are a lot of different opportunities within Citi and these opportunities are available in a lot of different locations across the country.

Cons

Citi (and specifically the Retail Services division) is NOT great at rooting out poor managers, especially some that have been with the company for a long time. They are just moved around so that they become some one else's problem. In another instance - rather than deal with a poor employee and go through the HR process, a manager openly admitted to promoting a person so they did not have to deal with them anymore. Citi loses a lot of strong talent because of this and has to take bold steps to clean house before Citi Retail Services becomes a good and healthy place to work.

Explore other reviews about Citi

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong name recogition. Global footprint

Cons

Outdated trading systems, hyper competitive equities department due to relatively lower street ranking

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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