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      Transaction serivice analyst - Operations Analyst Citi Employee Review

      3.0
      26 May 2015
      Operations analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid work process in place, once you get the hang of the internal systems the job became easy.

      Cons

      The internal systems were old and outdated.

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      2.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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