Great experience, lousy opportunity for advancement. - Senior Service Representative Citi Employee Review

4.0
4 Sept 2008
Recommend
CEO approval
Business outlook

Pros

Working at Citigroup provides employees with great experience in the financial services field. It is a great item for one's resume and possesses a measure of prestige. Benefits are good. Tuition reimbursement and 401k contribution matching are examples of employee incentives.

Cons

It is a difficult place to get into and once in the door, advancement is extremely difficult. Professionalism is very important so the atmosphere isn't very relaxed.

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3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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