2.0
24 Feb 2010
Current employee
Norcross, GA
Recommend
CEO approval
Business outlook
Pros
Decent benefits; although they have gone done over the years. Free service if you live in a Comcast area. You can get some knowledge of the telecommunications industry.
Cons
First of all, there is no formal training. You sit with a couple of people and listen to their phone conversation. Then, you are placed on the phone to wing it. No one knows what is going on. There are no real sales people there. They promote people that they know not because they are qualified. Most of the people that are promoted to the better positions do not even have a bachelors degree. The best people are used for their knowledge but never appreciated for their quality of work.