Bias goals based on who is "in the click" - Store Manager Crocs Employee Review

1.0
22 Aug 2019
Recommend
CEO approval
Business outlook

Pros

health insurance, pay biweekly, managers "may" get a yearly raise (I ALWAYS DID)

Cons

No support from "outside store field management" on decisions he approves. Selling the charms, shoe shine and reusable bags is seen as more important than selling actual shoes. You can be exceeding your sales plan and still treated like your numbers are terrible... and more insulting that YOU are terrible. The "outside store field management" flip moods like flipping a switch and then use other (outside your retail store) field managers as tools to come to your store as a form of harassment and punishment. So many conference calls of the same information keep you off the sales floor selling.

Explore other reviews about Crocs

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Easy retail job. Lots of paperwork

2.0
9 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong global brand recognition and the opportunity to work with talented colleagues across multiple functions and backgrounds. The environment can provide broad exposure, fast-paced experience, and significant responsibility. Despite wider organizational challenges, many peer-level teams remained collaborative and supportive.

Cons

In my experience, the culture felt highly top-down and heavily cost-constrained, with limited openness to employee initiative or new ideas. Workloads and expectations were often unrealistic, contributing to burnout and an unhealthy work-life balance, while teams frequently operated understaffed. Significant extra effort, including long hours and cross-functional collaboration, did not consistently translate into recognition, advancement, or long-term stability. Career progression often felt unpredictable, and opportunities sometimes appeared inconsistent or influenced by favoritism. Communication around organizational changes could be abrupt, creating uncertainty across teams. Employees were regularly expected to take on responsibilities outside their core expertise without sufficient support, which negatively impacted morale and overall job satisfaction. Compensation, benefits, and flexibility also felt less competitive compared to others in the footwear industry, while discussions around salary growth and professional development lacked transparency. Over time, the internal culture appeared to decline, creating a growing disconnect between the company’s external brand image and the employee experience.

4
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