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      Dell Technologies

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      A part of something greater... - Cloud ProSupport L1 Queue Manager Dell Technologies Employee Review

      5.0
      12 Oct 2016
      Cloud prosupport l1 queue manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Life Balance is important to them. Benefits are competitive. The Company Culture allows you to go and give back to your local communities with hosted events, and some donation matching. I never felt like the company lacked vision. There was always a goal and a path.

      Cons

      The larger the company, the easier it is to get lost. When sweeping changes are made, many good employees can lose their jobs. While I know it's important to "Cut the fat," it's also important to make every effort to retain the talent when/where possible.

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      Dell Technologies Response
      9y
      Thank you so much for your review! In particular, we appreciate your comments about treating employees with respect and helping them grow their careers can also create life long customers. This is great to hear and we appreciate your feedback and review. Best of luck to you!

      Explore other reviews about Dell Technologies

      5.0
      27 Jun 2026
      Electrical engineer hardware intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Very helpful and knowledgeable community, incredibly easy to talk to anyone in any part of the business. Gave me a wide range of experiences/projects.

      Cons

      Limited intern bonding opportunities when compared to Round Rock office.

      3.0
      4 Jul 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

      Cons

      Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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