INTERNAL CHAOS, Poor Leadership, Poor Management Acumen - Sales Representative Elastic Employee Review

1.0
22 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Excellent company, free, now paid for products. No direction and strategy.

Cons

One of the poorest recruiting team I have ever worked with. Everythng is great when you accept their offer, and they then get confused and retract your offer. They will not return your calls or give you a heads up to change directions yourself and in my case I had 2 other offers I lost with the incompetence of the Elastic hiring manager and recruiter. Tried reaching out to the Executive in charge, zero help. This cost me A LOT of money with 2 other offers that were FAR higher paying than Elastic. My manager post offer, scheduled a call and was so unprofessional I was stunned during our 1 hour long discussion where he proceeded in discounting EVERY success I have had achieved in my career. I realized that he was a government guy who came over to Industry and had clearly not accomplished anything during his time in the government. The way I was treated for a company who "cares about their employees" was discusting. I would have preferred a longer period of time for the manager to get less confused and to pull the trigger (or not) when he was ready. It wasn't like I didn't have TWO other options. That are now gone b/c of the incompetence at Elastic. I am discusted by this entire organization and how they treated me as a high level Executive (one level below a VP with 15+ years in Sales.

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Elastic Response
1y
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating and disappointing this must have been for you. At Elastic, we strive to ensure that our recruiting and onboarding processes are seamless, transparent, and respectful. It’s clear from your review that your experience fell short in meeting those standards. We take this feedback seriously and are consistently working to improve our processes to ensure better experiences for all candidates and employees. Your comments regarding leadership, communication, and strategic alignment have been noted and will be shared with our teams as part of our ongoing efforts to grow and improve. We prioritize the work with our managers to ensure they are equipped with the necessary tools and training to lead effectively and create positive experiences for employees and candidates. If you’re open to discussing your experience further, please don’t hesitate to raise your concerns internally so we can take the appropriate actions that make a better experience for all Elasticians.

Explore other reviews about Elastic

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company benefits and salary

Cons

I have no cons from working here

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Elastic Response
2mo
Thanks so much for your review! We really appreciate you taking the time to submit!
1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great technology, good pay + benefits, fully remote work

Cons

Channel leadership has no connections or experience in the space and has essentially been rolled into ‘enablement’ , they have zero clue how to properly scale a channel business yet admit that’s what is needed to scale. The GTM strategy is also a mess, they say the focus this new is to solely focus on one of our three offerings, yet no plan how to scale that one offering ‘security’ only doing so because that’s where the comp is crushing us. The market is very saturated and Elastic is falling behind the competition. All of the sellers don’t trust or like the sales leadership as well and has been TONS of turnover and company wide RIF (7% of workforce) announced today. The CRO is strong but he seems checked out and waiting for the equity to cash so he can get out. CEO is also in way over his head.

1
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Elastic Response
1d
Thank you for your feedback. We are glad to hear that you value our technology, remote work flexibility, and compensation package. We also take your detailed concerns regarding channel leadership, our Go-To-Market strategy, and recent organizational changes very seriously.
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